DATA PROTECTION POLICY
Introduction
Dave Weller (the company) may need to gather certain information about clients. This policy describes how this personal data will be collected, handled and stored to meet the data protection standards — and to comply with the law.
Why this policy exists
This policy ensures Dave Weller (the company)
- Complies with the data protection law and follows good practice
- Protects the rights of the clients
- Remains transparent about how it stores clients data
- Protects one self and clients from the risks of a data breach
It applies to all data that the Dave Weller (the company) holds relating to identifiable individuals, even if that information technically falls outside the Data Protection Act 1998;GDPR This can include:
- Names of individuals
- Postal addresses
- Email addresses
- Telephone numbers
- … plus any other information relating to individuals
Data protection law
The Data Protection Act 1998 and GDPR 2018 describes how organizations — including me/ Dave Weller (the company) must collect, handle and store personal information. These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.
The Data Protection Act is underpinned by eight important principles. These say that personal data must:
- Be processed fairly and lawfully
- Be obtained only for specific, lawful purposes
- Be adequate, relevant and not excessive
- Be accurate and kept up to date
- Not be held for any longer than necessary
- Processed in accordance with the rights of data subjects
- Be protected in appropriate ways
- Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection
I (Dave Weller) acknowledge responsibility for ensuring data is collected, stored and handled appropriately. All personal data is handled in line with this policy and data protection principles. Data will not be shared informally and will be disposed of a) at the client specific request b) after 365 days of inactivity with the client.
Subject Access Request
All individuals who are the subject of personal data held by Dave Weller (the company) are entitled to:
- Ask what information the Dave Weller (the company) holds about them and why.
- Ask how to gain access to this information.
- Be informed how to keep their data up to date and /or alter such data
- Be informed how the Dave Weller (the company) is meeting its data protection obligations.
- How to erase their data
If an individual contacts Dave Weller (the company) requesting this information, this is called a subject access request.
Subject access requests from individuals should be made by email and/or in writing to:
Dave Weller
Pisgah Street,
Kenfig Hill,
Bridgend,
CF33 6BU
Individuals will not be charged for subject access request. Dave Weller (the company) will provide the relevant data within 28 days. Clients will be requested to verify their identity when making a subject access request before any information will be provided.
PAYMENT POLICY
Deposit
To secure your place, the required deposit (see individual course details) must be received by us at least one month before the start of the course. Once your 14-day cancellation period has elapsed, the deposit is non-refundable.
Non-Attendance
If you are unable to attend, the cancellation policy below applies. Please contact us as soon as possible so we can do our best to help.
Full Payment
Full payment is required at least 2 weeks before the start of the course, unless a payment agreement has been arranged with us in advance. Please ask for details.
Cancellation
After booking, you have 14 days in which you have a legal right to cancel and receive a full refund. To cancel within this period, please notify us in writing by email or write to us at:
Dave Weller
Pisgah Street
Kenfig Hill
Bridgend
CF33 6BU
After the 14-day period, the following applies:
| When you cancel | What is non-refundable | What is available to you |
|---|---|---|
| More than 4 weeks before the course | Your deposit | Any amount above the deposit is held as credit towards a future course |
| Between 2 and 4 weeks before the course | Your deposit, plus half of any further payments made | The other half is held as credit towards a future course |
| Less than 2 weeks before the course | All payments made | No refund or credit is available at this stage |
If something unexpected comes up, please reach out. We will always try to do right by you.
Our Right to Cancel
If we receive multiple bookings which take course numbers over the maximum, have insufficient numbers to run the course, or the course deliverer is ill, we will cancel your booking and return your deposit in full or transfer it to the next available date.
We will confirm your booking in writing 1–2 weeks before the course begins. If you arrange transport or accommodation before receiving written confirmation, we will not be liable for any losses should the course need to be cancelled. If we cancel after confirmation, we will be liable for any reasonable losses you incur.